FREQUENTLY ASKED QUESTIONS

Our new Food Hub makes it easy to shop for your favorite items
from local producers all in one place. You may have some questions about it.

If this page does not answer your questions, feel free to Contact Us.

What is a Meal Kit and how can I get one?

Meal kits include the ingredients for a fantastic home-cooked meal. They’re filled with fresh produce, protein, seasoning, and and they are ‘ONO! With recipes created by our partner chefs, you’ll be cooking with confidence!

We are mindful to source ingredients from local farmers, ranchers, fishers, and specialty companies (who also value sourcing their ingredients locally too!).

Each meal kit serves from 4-6 people, the cost per meal is between $10-$12. You have the option to choose and upgrade your protein for an additional price.

Meal Kits are available online as

1) a one-time purchase, or

2) through our subscription service where you’ll receive extra gifts and benefits.

Check out this link for more details.

wHERE DO YOU DELIVER TO?

Currently, we deliver from Kalaheo - Princeville. Receive your order right at your doorstep or place of business.

As our headquarters are in Kapa‘a, you may receive delivery any time between 12pm-6pm on Wednesday. (We always fulfill & deliver orders on Wednesdays)

If you’d like for us to call/text you before we arrive, please add your phone number in the “special instructions” section at check-out.

There is a $10 delivery charge.

How Do I Place An Order? 

• Choose a category from the shop link.
• Place selections in cart, checkout. 
• Complete all form fields.

Delivery and Pickups Available every Wednesday!
• Order minimums:
$50 to qualify for delivery ($10 delivery fee)
$10 fee for delivery.

FREE pick-up at specified locations:
Crossroads Christian Fellowship 12:30PM-1:30PM
Lihue Missionary Church 1:00PM-1:30PM
Kaua’i Bible Church  1:45PM-2:15PM

• Complete the order.

How DO i Place a SNAP Order?

• Select items and add to cart.
• Click check out.
• Select SNAP in additional information.
• Enter “SNAP” in the discount code box
• Complete all information on the form.
• Enter your credit card #.
You won’t be charged.
• We will contact you for payment. 
• SNAP does not cover delivery fees.
If you choose delivery your card will be
charged the $10 delivery fee.

What is the REFUND POLICY?

All cancelled by 11:59PM on the Sunday prior to the Wednesday fulfillment day are eligible for complete refunds.

Missed pickup times are non-refundable. Customers are responsible for being available at the scheduled pickup time. Failure to be present at the designated time will result in the forfeiture of any refund or compensation.